A) Hierarchy
Notifications send to superiors are influenced by the hierarchy of roles in your organisation. There are four roles in Rotas and Workforce Management:
Admin
Manager
Supervisor
Employee
The roles in your organisation are accessible in the "Employee" menu.
B) System
Notifications are only sent at the 1st level above to prevent notification spam to all superiors
If the level above doesn't exist in your organisation, the notification skips that levels and goes above (ex.: if there's no supervisor, it goes to the manager)
All users of the same level receive the same notifications (as long as they manage the same locations/positions)
C) Examples
Example 1: You have 2 admins and 25 employees
The 2 admins will receive all notifications.
Example 2 : You have 1 admin, 1 manager and 25 employees
The manager will receive all notifications related to the 25 employees
The admin will receive all notifications related to the manager
Example 3 (multiple locations)
You have 1 admin and 2 locations (Manchester & London).
There are 1 manager and 10 employees in Manchester
There are 10 employees and no manager in London
Result:
The manager will receive all notifications from the 10 employees in Manchester
The admin will receive all notifications from the 10 employees in London and those from the manager in Manchester.
