If your employee notifies you that he sees a shift on their rota that you don't see on yours, this means that the shift has been deleted from the rota, but the change has not been published.
Here's how to fix it;
Go to the rota
Select the correct week
Press “Publish"
You will then see the deletion that had not been published. Simply press "Publish" again.
The shift will then disappear from your employee's rota.
How can I avoid this?
To prevent employees from seeing deleted shifts in their rotas, we strongly recommend that you always check the “Publish this change immediately” option when deleting a shift.
