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How to Send a Message in Rotas And Workforce Management

How do I send a message to an employee privately using Rotas And Workforce Management Messenger

Kathy Gwinnett avatar
Written by Kathy Gwinnett
Updated over 7 months ago

A) Why use Rotas And Workforce Management Messenger?

Rotas and Workforce Management Messenger is an instant messaging service specifically designed to manage your company's communications. This chat module allows you to automatically connect the members of your organisation without having to rely on your employee’s personal networks. This ensures more effective and professional communications on a daily basis.

B) How to disable conversations between employees?

By default, the Messenger module allows the members of the same location to communicate with one another. Admins can disable this feature here:

  1. Settings menu

  2. Messenger tab

  3. Check the box to disable and save

Alternatively, you can allow employees to communicate with all other employees of the organisation despite their locations.

* Please note that all Messenger conversations will be irreversibly deleted if you deactivate the function. *

C) How does Rotas and Workforce Management Messenger work?

  • To start a new conversation, simply click the "+" button (see pink arrow).

  • To disable notifications, leave a conversation, add/remove members or rename a group conversation, click the "..." in the upper right corner.

Note that you can make group conversations

D) Rotas and Workforce Management Messenger on mobile

Rotas and Workforce Management Messenger is also available from the Rotas and Workforce Management mobile apps for employees section on iOS and Android.


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