If an employee is having difficulty logging in for the first time following your invitation, follow these steps
How to Add a New Employee/Worker in Atlas
In Atlas, navigate to Employees/Workers.
Select Manage Users.
Click Add Employee/Worker.
Complete all required fields, including personal details, employee role, and admin settings.
Ensure the Grant access to Atlas toggle is switched on, and specify whether the individual is an existing or new user.
Enter the employee’s email address and click Save.
The employee will then receive a 'Welcome to Atlas' email and should then follow the steps to log in.