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I can't close or finalise my pay period

What to do when you can't close or finalise a pay period

Kathy Gwinnett avatar
Written by Kathy Gwinnett
Updated over 6 months ago

Only an administrator can change the status of a pay period.

To close or finalise the payroll, simply click on the link next to the pay period dates and change the status.

"Closed" status will prevent employees from modifying their timesheets, while "Finalised" status prevents all users from modifying timesheets.

If you need to reopen a pay period that has already been finalised to make changes, you can do so by clicking on “Finalised” to open it, then once the changes have been made, it is recommended that you close it again to avoid unwanted changes.


Approving time entries

To finalise your pay period, you need to ensure that all timesheets are approved.

Some types of alerts are blocking and therefore will prevent you from changing the status of the pay period until they are managed, while others can be ignored.

📌Although some alerts can be ignored, we suggest you always take the time to validate your timesheets and approve everything you can before finalizing your pay period.

Blocking alerts:

These alerts must absolutely be managed in order to change the status of your pay period

You will therefore receive this error message if you try to finalise the pay period without having approved them:

Non-blocking alerts:

These alerts do not need to be managed in order to change the status of your pay period, but we strongly recommend that you manage them.

For more information on how to ignore non-blocking alerts, consult this article.

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